On-site/In-person Training and Support for Trilogy Products

Our goal is for you to get the most out of your new advanced electronic locking system, so you can more profitably operate your business and provide top-level protection for your employees and company assets. You will be impressed with the best practice advice you'll get on how to save time importing your users, communicating with the lock, and establishing your mission critical access schedules.

TECH SUPPORT FOR ALARM LOCK TRILOGY PRODUCTS*
*Basic email support only. Additional support time available for a fee.

You are not comparing apples to apples when shopping for Trilogy locks online.

GoKeyless is a full service company and backs up its sales support with product and technical support.

What good is the lock to you when you have to spend countless hours trying to find the answer to something when you could have just contacted the experts.

In addition to answering technical questions for you — troubleshooting only, does not include training, or programming — our agents are also available for paid training on importing your users, communicating with the lock, establishing your mission critical access schedules, navigating the software, and utilizing all of the features and functions of your new access control system.

Our virtual support fees start at $70/hour or can be purchased as an annual tiered service.

Technical Support Hours: M-F 9am-5pm EST