Uninterrupted time with our professional support staff
A friendly person to talk to
A walk-through setup of your locking system
Configure your device
Thorough explanation of how to quickly and efficiently navigate the software
One-on-one help with diagnosing any problems you’ve run into
How It Works
The service is valid for a period of one year starting from the date of purchase.
Choose one of our Annual Tiered Support Packages* or our hourly option
We require a call or email to set up an appointment for your Virtual Support
You may use your time in 15 minute sessions
Our support staff will remain on the phone with you for the entire session
We can remotely control your computer as needed for no additional cost
You can order an additional one-hour block as you need it or bump up to our next Tiered Support Package – our support staff will assist you with the estimated time needed
*Renewed Annually, you can cancel at any time – No refund for time not used during your year
After you have received your order confirmation email, please contact support@gokeyless.com for assistance in scheduling your support time
Let us train and support you, the right way. Virtual Support provides uninterrupted service time with our expert support staff to help get your property running smoothly. Gain the knowledge and confidence to use every feature your devices and systems have to offer.