GK Care Technical Support

What You Get

• Uninterrupted time with our professional support staff
• A friendly person to talk to
• A walk through setup of your locking system
• Configure your device
• Thorough explanation on how to quickly and efficiently navigate the software
• One on one help with diagnosing any problems you’ve run into

How It Works

• The cost of support is $70 per hour or you can choose one of our Annual Tiered Support Packages* 
• We require a call or email to set up an appointment for your Virtual Support
• You may use your time in 15 minute sessions
• Our support staff will remain on the phone with you for the entire session
• We can remotely control your computer as needed for no additional cost
• You can order an additional one hour block as you need it or bump up to our Tiered Support Package – our support staff will assist you with estimated time needed

*Tiered support Renewed Annually, you can cancel at any time – No refund for time not used during your year

After you have received your order confirmation email, please contact support@gokeyless.com for assistance in scheduling your support time